Privacy policy

Privacy Policy

This Privacy Policy describes how perfectplantmarket.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@perfectplantmarket.com or by mail using the details provided below:

300 White Bridge Pike, Suite B, Nashville TN 37209, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

  • Device information

    • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

    • Disclosure for a business purpose: shared with our processor Shopify and our analytics provider Google Analytics.

    • Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Order information

    • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

    • Source of collection: collected from you.

    • Disclosure for a business purpose: shared with our processor Shopify and our shipping/fulfillment partner ShipStation.

    • Personal Information collected: name, billing address, shipping address, payment information (including credit and debit card numbers), email address, and phone number.

  • Customer support information

    • Purpose of collection: to provide customer support.

    • Source of collection: collected directly from you when you contact us at info@perfectplantmarket.com.

    • Disclosure for a business purpose: utilized internally for customer service purposes; not shared with third-party vendors.

    • Personal Information collected: name, email address, order details, and any other information you choose to provide during your inquiry.

Minors

The Site is not intended for individuals under the age of 21. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We use ShipStation to help fulfill and ship your orders.

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers through our email marketing via Shopify Email.

Google API Services User Data & Authentication

If you choose to integrate or authenticate with our site using your Google account (for example, to create a customer account or log in), our application will request access to specific Google user data.

  • Data Collection and Usage: We collect your primary Google email address and basic profile information (such as your name). We use this data solely to verify your identity, create and manage your customer account, and process your orders on our Site. We also utilize the Google Maps API for our store location finder, which may process basic location-related data (such as an entered zip code or IP address) to display nearby retail locations.

  • Data Sharing: This Google user data is strictly used for providing our core services and store functionality. We do not share your Google account data with third-party vendors for their own marketing purposes.

  • Limited Use Policy: Perfect Plant's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google API Services User Data Policy Compliance

If you choose to authenticate with our site using your Google account (e.g., via a "Log in with Google" button), our application will request access to specific Google user data.

  • Data we collect: We request access to your primary Google account email address and basic profile information (such as your name).

  • How we use your data: We use this information solely to verify your identity, create your customer account, and manage your orders on our Site. We also utilize the Google Maps API for our store location finder, which may process basic location-related data (such as an entered zip code or IP address) to display nearby retail locations.

  • How we store your data: Your email and basic profile data are stored securely within our Shopify e-commerce platform strictly for managing your customer profile.

  • Data sharing: This Google user data is strictly used for providing our core services. We do not share, sell, or distribute your Google account data to any third-party marketing or advertising platforms.

  • Limited Use Policy: Perfect Plant's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic Decision-Making

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

Your Rights

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. We do not sell your personal information. If you would like to exercise these rights, please contact us through the contact information above.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

  • _ab - Used in connection with access to admin. (2y)

  • _secure_session_id - Used in connection with navigation through a storefront. (24h)

  • _shopify_country - Used in connection with checkout. (session)

  • _shopify_m - Used for managing customer privacy settings. (1y)

  • _shopify_tm - Used for managing customer privacy settings. (30min)

  • _shopify_tw - Used for managing customer privacy settings. (2w)

  • _storefront_u - Used to facilitate updating customer account information. (1min)

  • _tracking_consent - Tracking preferences. (1y)

  • c - Used in connection with checkout. (1y)

  • cart - Used in connection with shopping cart. (2w)

  • cart_currency - Used in connection with shopping cart. (2w)

  • cart_sig - Used in connection with checkout. (2w)

  • cart_ts - Used in connection with checkout. (2w)

  • cart_ver - Used in connection with shopping cart. (2w)

  • checkout - Used in connection with checkout. (4w)

  • checkout_token - Used in connection with checkout. (1y)

  • dynamic_checkout_shown_on_cart - Used in connection with checkout. (30min)

  • hide_shopify_pay_for_checkout - Used in connection with checkout. (session)

  • keep_alive - Used in connection with buyer localization. (2w)

  • master_device_id - Used in connection with merchant login. (2y)

  • previous_step - Used in connection with checkout. (1y)

  • remember_me - Used in connection with checkout. (1y)

  • secure_customer_sig - Used in connection with customer login. (20y)

  • shopify_pay - Used in connection with checkout. (1y)

  • shopify_pay_redirect - Used in connection with checkout. (30 minutes, 3w or 1y depending on value)

  • storefront_digest - Used in connection with customer login. (2y)

  • tracked_start_checkout - Used in connection with checkout. (1y)

  • checkout_one_experiment - Used in connection with checkout. (session)

Reporting and Analytics

  • _landing_page - Track landing pages. (2w)

  • _orig_referrer - Track landing pages. (2w)

  • _s - Shopify analytics. (30min)

  • _shopify_d - Shopify analytics. (session)

  • _shopify_s - Shopify analytics. (30min)

  • _shopify_sa_p - Shopify analytics relating to marketing & referrals. (30min)

  • _shopify_sa_t - Shopify analytics relating to marketing & referrals. (30min)

  • _shopify_y - Shopify analytics. (1y)

  • _y - Shopify analytics. (1y)

  • _shopify_evids - Shopify analytics. (session)

  • _shopify_ga - Shopify and Google Analytics. (session)

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last updated: October 25, 2026